We believe in fair pricing for
outstanding service, and we have priced our services
accordingly. When you compare our expertise with our
prices, you will see how reasonable they are.
$119 for the 1st hour of
on-site service, $30 for each additional 15 mins. after the 1st hour.
One hour minimum $119 service call.
We also offer package prices for our most-popular on-site services, as described
Note: A $15 or $25 trip charge may apply for areas
outside the Vancouver/Battleground/Camas area.
Virus / Spyware / Adware (pop-ups) Removal:
We offer a
package deal to rid your computer of all Virus, Spyware, and
Adware (Malware) programs. Symptoms of an infection
include random pop-ups (usually sites of questionable
nature), slow performance, and interrupted internet
activity. Using our field-proven methods and tools, we
can put your computer back to top running form, without
wiping out the hard drive.
Note: An on-site assessment will be performed to
determine if we are dealing with a Virus / Malware problem and
the technician will determine the correct charges.
Any additional questions or services will be performed
on-site at our standard 1/4 hour (15 min.) rate.
Price: $189 flat rate, no more Viruses / Spyware /
We understand the difficulties of taking time out of your
busy day to schedule a technician and your business is
appreciated. However, in order to maintain a fair fee
structure to all customers and do our best to meet customer's
diverse time schedules we must enforce the following policies:
In order to provide the best service
possible and maintain a fair fee structure, we must enforce
a strict cancellation policy. If you cancel with at least
24 hrs. notice you will not be charged a fee. However, if
you cancel between 4 hrs. and 24 hrs. from the scheduled
time of the appt. you will be charged a fee of $49. If you
cancel within 4 hrs. or our technician shows up and no one
is there, you will be charged our full 1-hour min. charge of
If you reschedule your appt. we will reduce the
cancellation fee to $49. The rescheduled appt. is subject
to the same minimum service charges and cancellation policy
as the first appt.
You may call us in the evening or on Sat. or Sun. to
cancel or change your appt. per the guidelines listed above.
Note: Please understand that our on-site
service is an on-demand business. As
such, if we are not notified in a timely manner of cancellation,
we risk losing business due to an inability to meet our
Due to the nature of the on-site
service business, it is sometimes next to impossible to meet
each customer's scheduled appt. time. We have enacted the
following policy to try and address this issue to the best
of our abilities.
- Please allow our technicians a
30 min. 'arrival window' before calling to see if they
are late. If your appt. is at 3:00pm, we will do our
best to be there between 3:00pm and 3:30pm.
- If the technician is running late and will arrive
outside the scheduled appointment window, a Geeks in
Khakis representative will call to either move the
scheduled appt. time to a later time that same day or
give you the option to reschedule on a different day
with no cancellation fee.
- We understand that your time is valuable as well.
If we must reschedule the appointment to another day,
we will issue a credit of $10 to be used on the