trusted

Shop Customers

bring it in, great service that costs less

Bring your computer into our convient computer service center and get our excellent service at reduced rates.  All services in our shop are done at 'flat-rate' fees, so you know how much it costs before you leave it in our capable hands.

Rates

... flat-fees mean lower prices

Introducing Flat-Rate done Right

  • Flat-Rate done Right is a 3-tiered rate structure for in-shop repairs.
  • We understand the current economy can be tough, we just want to help people get their computers working!
  • Diagnostic fees are included in the price to fix the problem.  Most issues with computers are diagnosed as the problem(s) are being fixed, therefore, we are unable to tell you the exact problem or steps to fix a problem without checking-in the system and working on it.
  • All services in-shop are priced at one of 3 levels
    • Flat-Rate Level 1: $59 (minor repair issues)
    • Flat-Rate Level 2: $109 (most repairs fall in this range, includes system cleanups, optimizations, minor virus issues, etc.)
    • Flat-Rate Level 3: $159 (maximum labor rate - includes cases where there are multiple problems with the computer and / or it requires more diagnostics and tests to determine the cause of the errors and fix it)
    • Backup & Data Recovery Charges: $59 - $159 (Backups & data recovery are not included in the flat-rate pricing structure).
    • Flat-Rate pricing is 'per system'.
    • Replacement or upgrade hardware is extra.
  • For more information on in-shop or on-site service, please give us a call at 360-256-2724.  One of our technicians will be happy to assist you.

Services

... in our shop

Most of our services can be done in our shop.  For network, printer setup, and some internet issues it may be better to schedule an on-site appointment.  Bring it in and let us get it done.