Business Customers – your on-call IT department!

Geeks in Khakis is available to handle all of your business computer support needs. From 2-20 users, our support can scale as your business grows.  We can custom build new systems, setup your network, or troubleshoot any existing issues.

Rates

  • Business rates are $119 an hour with a one hour minimum for on-site service. After the first hour, we bill at $30 for each additional 15 mins.
  • Note: Normal service area is a 10 mile radius around the SE Portland / Milwaukie, Oregon area. An additional trip charge may apply for areas that require more than a 45-min. commute.
  • For more information on the services we offer, click here.
Business Services - click here!Geeks in Khakis does on-site virus removal, system network troubleshooting, backup setup, business software configuration, and many other services. Data Recovery and Laptop (hardware) Repair is best done at our shop. Sometimes to save time and fees, we may need to take systems back to our shop. We will work with you to determine what is best for your business. Give us a call to schedule an appointment.Business Services - click here!

Policies

We understand the difficulties of taking time out of your busy day to schedule a technician and your business is appreciated.  However, in order to maintain a fair fee structure to all customers and do our best to meet customer’s diverse time schedules we must enforce the following policies:

Cancellation Policy

  • In order to provide the best service possible and maintain a fair fee structure, we must enforce a strict cancellation policy. If you cancel with at least 24 hrs. notice you will not be charged a fee. However, if you cancel between 4 hrs. and 24 hrs. from the scheduled time of the appt. you will be charged a fee of $69. If you cancel within 4 hrs. or our technician shows up and no one is there, you will be charged our full 1-hour business minimum charge of $119.
  • If you reschedule your appt. for another day we will reduce the cancellation fee to $69. The rescheduled appt. is subject to the same minimum service charges and cancellation policy as the first appt.
  • Same day schedule changes with less than an hour’s notice are billed a ‘cancel / emergency reschedule fee’ of $89.
  • You may call us in the evening or on Sat. or Sun. to cancel or change your appt. per the guidelines listed above.
  • Note: Please understand that our on-site service is an on-demand business. As such, if we are not notified in a timely manner of cancellation, we risk losing business due to an inability to meet the needs of our other customers.

Our On-time Promise

  • To allow for traffic and previous appointments, please allow our technicians a 30 min. ‘arrival window’ before calling to see if they are late. If your appt. is at 9:30pm, we will do our best to be there from 9:30am-10:00am.
  • If the technician is running late and will arrive outside the scheduled appointment window, a Geeks in Khakis representative will call to either move the scheduled appt. time to a later time that same day or give you the option to reschedule on a different day with no cancellation fee.