Residential Customers – get our great ‘geek’ service, at your doorstep…

Sometimes it just makes more sense to have us come to you.  Give us a call at 503-305-7595 or 360-256-2724 and one of our technicians will come to your door and solve all of your computer problems.

Rates

  • $99 for the 1st hour of on-site service, $25 for each additional 15 mins. after the 1st hour. One hour minimum $99 service call.
  • Note: A $15 or $25 trip charge may apple for areas outside the Milwaukie/Clackamas/SE Portland/205-Corridor (WA/OR) areas.
Check out all our services!If you are confused about having us come out or bringing your system in, call us and we can help. Data Recovery and Laptop (hardware) Repair is best done at our shop. While things like printer setup and internet issues may best be done at your location.Check out all our services!

Policies

We understand the difficulties of taking time out of your busy day to schedule a technician and your business is appreciated.  However, in order to maintain a fair fee structure to all customers and do our best to meet customer’s diverse time schedules we must enforce the following policies:

Cancellation Policy

  • In order to provide the best service possible and maintain a fair fee structure, we must enforce a strict cancellation policy. If you cancel with at least 24 hrs. notice you will not be charged a fee. However, if you cancel between 4 hrs. and 24 hrs. from the scheduled time of the appt. you will be charged a fee of $49. If you cancel within 4 hrs. or our technician shows up and no one is there, you will be charged our full 1-hour min. charge of $99.
  • If you reschedule your appt. we will reduce the cancellation fee to $49. The rescheduled appt. is subject to the same minimum service charges and cancellation policy as the first appt.
  • You may call us in the evening or on Sat. or Sun. to cancel or change your appt. per the guidelines listed above.
  • Note: Please understand that our on-site service is an on-demand business. As such, if we are not notified in a timely manner of cancellation, we risk losing business due to an inability to meet the needs of our other customers.

Our On-time Promise

  • To allow for traffic and previous appointments, please allow our technicians a 30 min. ‘arrival window’ before calling to see if they are late. If your appt. is at 9:30pm, we will do our best to be there from 9:30am-10:00am.
  • If the technician is running late and will arrive outside the scheduled appointment window, a Geeks in Khakis representative will call to either move the scheduled appt. time to a later time that same day or give you the option to reschedule on a different day with no cancellation fee.